Throughout all COVID-19 alert levels, Hospice care will continue. As we have now entered Alert Level 2, our team have acted swiftly implementing and adapting our Covid-19 response plan to current restrictions. As is always, the safety of our patients and staff are top priority.
Our nurses are changing the way they work to ensure adherence to minimising the spread of Covid19. These are temporary measures and we would like to reassure you that should you need us, we will be there. All of our clinical team are fully vaccinated against Covid-19.
The specialist palliative care needs of our patients will continue to be assessed and met as follows:
- Hospice nurses will again be visiting patients as required.
- During a home visit, nurses will be wearing masks.
- Hand hygiene will be strictly adhered to and where possible we ask that relatives observe the 2-metre distance whilst the nurse is in the home.
- Our nurses will continue to liaise closely with your GP regarding symptoms and medication management.
- Massage therapy will recommence at Alert level 1.
Family Support and Bereavement Care:
- Family Support and Bereavement Care will be provided via phone and in-person as required.
Need to contact us?
- If you or your relative are concerned and need hospice support or advice, please call Monday – Friday 8.30am – 5pm (07) 377 4252. Your calls are important to us and will be responded to in a timely manner.
- If you are calling after-hours/weekends, please call 0800 920 044 to speak to a nurse.
- Both our Taupo and Turangi Hospice shops are now open.
- Social distancing is required, and masks must be worn in the shop.
- All customers are required to sign in upon arrival.
Please remember, you can help reduce the spread of Covid-19 by following these steps:
- Wearing a facemask in public locations.
- Cough or sneeze into your elbow or by covering your mouth and nose with tissues.
- Put used tissues in the bin or a bag immediately.
- Wash your hands with soap and water often (for at least 20 seconds).
- Try to avoid close contact with people who are unwell.
- Don’t touch your eyes, nose or mouth if your hands are not clean.
- Avoid personal contact, such as kissing, sharing cups or food with sick people.
- Clean and disinfect frequently touched surfaces and objects, such as doorknobs.
Lake Taupo Hospice team